CSR Accreditation Survey

It is amazing what we are already doing in
the arena of  Social Responsibility
that we don’t talk about.

About Us

CSR-A is a leading UK based company delivering a global standard for social responsibility.

It is now more important than ever to show that we are doing everything we can to improve the world for future generations, by reducing the negative impact we have on the environment and by building a better and cohesive society. It is amazing what many of us are already doing that we don’t talk about. CSR-Accreditation provides the perfect opportunity for you to tell your positive story.

Meet the team

Richard Collins

Richard Collins

Founder and Managing Director

As an experienced brand strategist and creative I have pursued a passion for helping companies in the public, private and third sector promote their brand reputation to create differentiation and improved audience engagement. I have helped organisations promote their CSR and sustainability efforts as an integral part of their brand personality. Ethical responsibility is becoming an increasingly important part of every organisations brand reputation.

I established CSR Accreditation in 2018, we are a leading UK based company delivering a global standard for social responsibility. It is now more important than ever to show that we are doing everything we can to improve the world for future generations, by reducing the negative impact we have on the environment and by building a better and cohesive society. It is amazing what many of us are already doing that we don’t talk about. CSR-Accreditation provides the perfect opportunity for you to tell your positive story.

I am the VP for the Bucks Chamber of Commerce Council, a member of the Society of Leadership Fellows, St George’s House, Windsor Castle and a Trustee for Heart of Bucks – Community Foundation.

Paul Roberts

Paul Roberts

Communications Director
With a background as a senior creative in graphic design, I have held several senior positions managing design teams and latterly as a creative director. I co-founded Ecobrand in 2012 with Richard Collins. Ecobrand specialises in brand strategy and communications, specifically for clients with an environmental or CSR related focus. I have a wide experience conceptualising and designing campaigns and managing clients from sole traders to large corporate accounts in all business sectors. I strongly believe that all organisations from the smallest micro business to large corporations should be fully involved with CSR. We now live in a world where positive reputation is the only true measure of the value of a brand.

Jennifer Clark

Operations Director
Jennifer is a seasoned sustainability leader, qualified coach and consultant with a pragmatic and empathetic approach to all sustainability and people challenges. With 28 years experience, Jennifer was Director of Sustainability for Skanska UK leading them to being a leader in their field and winning Sunday Times Best Green Company. More latterly she was Senior Executive Vice President for Skanska construction at the global level and a non-executive on the board for Skanska USA Civil Engineering, driving sustainability strategy and combining it effectively with business goals. Jennifer combines these two aspects to support and encourage people and companies to become more sustainable as she believes the urgency for change is becoming ever more apparent.

Owen Hughes

CSR Strategic Consultant
A commercially astute and innovative marketing leader with a proven track-record of generating significant return on investment and planning strategies to drive continuous improvements. I am experienced in directing commercial projects and apply an entrepreneurial mindset to generate revenue in challenging circumstances. My experience covers a wide range of sectors from technology to health and leisure with an emphasis on professional services. My focus is for developing marketing strategies that utilise the latest technology to achieve results. This includes a passion for CSR which I have used as a marketing tool for nearly two decades. In the past ten years, this passion has evolved and has seen me working with many charities and organisations to help them develop CSR strategies to get the maximum benefit.

Juliana Lax

Senior Consultant
Founder and Managing Director for GivingBackFilms, a UK production company specialised in communicating CSR. Juliana is also a senior consultant for CSR-A both in the UK and other countries helping to grow the services worldwide. Strong background in the third sector as a Director for six years. Experienced in delivering presentations, conducting workshops and developing content. Has previously worked raising awareness to Bullying prevention and writing the first MPERJ published guidebook for educational professionals in Brazil in 2014. More recently in the UK worked developing the Corporate Social Responsibility area for Exemplar Education “helping to build brighter futures” in partnership with World Vision UK. Focused expertise in Social Responsibility from both the corporate and non-profit perspective. Proven track record of developing and delivering company's strategy in Corporate Social Responsibility. Experience in Social Media Management and content production.
Unbreen Lenoire

Unbreen Lenoire

CSR Digital
Umbreen has over 12 years’ experience in direct marketing and customer communications and has worked as a campaign manager across a number of industries including financial services, utilities and the weight loss sector. An all-round marketer, she has significant experience in managing marketing projects using both digital and traditional media. She is also an accredited copywriter. Making sure key messages are on point at all times, she can produce creative web copy and online content which is written to engage and optimised for search. Umbreen has an holistic approach to a client’s digital requirements. She will ensure your online marketing project is not considered in isolation but fits with your overall business objectives, your customers, and other marketing activities.

Peter Leigh-Quine

Peter has 30 years experience as an accountant, working predominantly in the creative industries supporting musicians, artists and live events. He has many successful and notable clients in his portfolio. He also specialises in helping start up business with compliance, advice and general support. Peter has been involved in the judging for The Green Apple Awards and The Built Environment Awards for many years. ‘I set up my business to work for people I have respect for and empathy with, such that I could provide low cost professional services for those who have chosen to use their creative talents as a career despite the low earnings that involves’.

There is now increasing recognition of the fact that Social Responsibility can be used as source of competitive advantage through good corporate governance, effective execution of innovative social projects and ethical management. In order to maximise this potential, it is essential for organisations to smartly communicate their Social Responsibility efforts to ensure that consumers view them as driven by intrinsic (genuine) rather than extrinsic (profit led) motivations.

Having been involved with the establishment and running of the International CSR Excellence Awards, which recognise and reward Social Responsibility best practice, we naturally wanted to look at a CSR Accreditation scheme. It was clear to us that organisations that deliver on their Social Responsibility promises needed a platform other than the CSR Awards to communicate their Social Responsibility success stories.

We have embarked on a journey to define a Social Responsibility framework which we will use to establish a global CSR Accreditation scheme. With backgrounds in brand reputation and the establishment of Ecobrand we understood very early on that achieving a CSR Accreditation offers organisations the opportunity to talk about the positive Social Responsibility activity they are engaged in. It is an invaluable marketing tool that improves a company’s public image and relationship with consumers. The application process provides a template for an organisations Social Responsibility Policy. A Social Responsibility Policy connects you with the community that surrounds you, ensures you act responsibly with regard to the environment and helps you value and look after your staff while ensuring that your products and services are delivered ethically and responsibly.

Challenging the ‘C’ in CSR

Increasingly the term ‘corporate’ has been challenged.
This is because it excludes a large number of stakeholders, specifically the third and public sectors and because ‘corporate’ does not encompass sole traders or smaller SME’s. For this reason we have defined the ‘C’ in CSR to be more inclusive. We now recommend that the ‘C’ has a wider focus of audience specific meanings.

  • Large Companies – Corporate Social Responsibility (Private Sector)
  • Sole Traders and SME’s – Company Social Responsibility (Private Sector)
  • Local Authorities, Schools, Hospitals etc – Community Social Responsibility (Public Sector)
  • Charities – Charitable Social Responsibility (Third Sector)
  • Products & Services – Consumer Social Responsibility
  • Training & Workshops – Citizen Social Responsibility
  • All of Us – Collective Social Responsibility

We can then surround these meanings with a Caring, Cohesive approach Common to the wider Collective.

Following 18 months of development ensuring transparent processes and the establishment of a totally independent CSR Accreditation Assessment panel represented by organisations in the public, private and third sectors we launched the scheme in July 2018.



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CSR Online Training

How can I become the CSR enabler in my workplace?

Six one hour modules over six weeks from
June 3rd – July 8th every Thursday at 11am.

Book your place here:

Support the organisation you work for to ensure a sustainable and profitable future.

The CSR-A Course is Accredited by The Institute of Administrative Management (IAM) and endorsed by Buckinghamshire New University (BNU) and counts towards CPD.